When we bought this house the heater worked. It worked for about 2 days before we had to call out a repairman. He 'rigged' it so it would work through the holidays, then it literally burnt up. Luckily, we live in Texas where it doesn't get too cold so we've been able to keep the house warm enough with a few of this little heaters. It's 60 degress here today so this morning, when it was cooler I had only one on, on low. I guess Chico was not warm enough curled up in an afghan so he took his place in front of the heater. I thought it was just too cute to keep to myself!!